Boat Policies
Certifications
We suggest that you have a minimum of an Open Water certification or Advanced Open Water certification for diving any of our wrecks. Anybody who arrives at the boat the morning of a trip without the proper certification will not be permitted to dive and will not be offered a refund.
Cancellations/Reschedules
In the event that the Captain of the dive boat cancels the trip due to conditions, all divers will receive a 100% refund. In all other scenarios, cancellations are subject to a 100% cancellation fee and reschedules are subject to a $15 reschedule fee, so long as the refund/cancellation is communicated to JADS Dive Center prior to 5:00pm the day before the trip. No cancellations or reschedules are permitted after 5:00pm the day before the trip.
Minimum Divers
The Dive Boat requires a minimum of two divers to run a trip. In the event that we do not have three divers registered for the trip 24 hours prior to the trips departure, we will let all registered divers know that the trip is cancelled and registered divers will be given a 100% refund.
Cancellations Due to Conditions
The Captain and Crew of the dive boat may, at their sole discretion, deem the conditions unfit for certain dive sites or to dive at all. In the event that conditions are unfit for a certain dive sites, a substitute dive site will be chosen. In the event that conditions render diving altogether unsafe, the dives will be cancelled and divers will be given a 100% refund of their dive trip fee.
Prohibited Items
All passengers of the Rosalinda Alexendrina & JADS 1 are prohibited from carrying aboard the following items; • Alcoholic Beverages • Illegal drugs and/or other mind altering substances • Weapons, Firearms, Explosives or any other item or device other than industry standard dive knife that may cause bodily or physical harm to themselves, another passenger the vessel and its crew. The Captain and crew reserve the right to ask any passenger to display the contents of any luggage or container before or during our charter service. The Captain and crew also reserve the right to contact the local Police and/or Coast Guard authorities to have any passenger removed with no refund from the vessel at any time for not cooperating in any attempt to guarantee the safety of other passengers, the vessel and its crew.
Behavior Policy
All passengers of the Rosalinda Alexendrina & JADS 1 are expected and required to conduct themselves in an appropriate manner at all times during the charter service. We have a zero tolerance policy for acts of aggressive or violent behavior towards any passenger, crew or the vessel while onboard. The Captain and crew reserve the right to contact the local Police and/or Coast Guard authorities to have any passenger removed with no refund from the vessel at any time for behavior deemed as unacceptable.\
Passenger Gear Policy
All passengers of the “Rosalinda Alexendrina & JADS 1” are responsible for the loading and unloading of all their personal gear and dive equipment aboard the vessel. The “Rosalinda Alexendrina & JADS 1” cannot predict the conditions of the high seas therefore cannot be responsible for any damaged passenger equipment due to not properly securing it by the passenger owner. The Captain or crew of the “Rosalinda Alexendrina & JADS 1” reserve the right to require a passenger to rearrange or move their equipment if they find it a risk or hazard to any passenger, the vessel or its crew. The “Rosalinda Alexendrina & JADS 1” only provides previously requested, reserved & stored gear. Personal gear is the responsibility of the passenger to bring any and all gear necessary to complete their dives. Refunds will not be given to passengers who forget to bring or check the working condition of their gear prior to their vacation.
Liability Waiver Requirements Policy
All passenger divers must provide proof of certification and sign our Liability Waiver Forms before boarding our vessel.